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Whether you have questions about saunas, cold plunges, or need help with an existing order, we are happy to assist.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to monitor your delivery status in real time through the carrier's website.
What is your return policy?
We stand behind every product we sell. If you are not satisfied with your infrared sauna, cold plunge, massage chair, or red light therapy panel, please contact our team to start a return or exchange within the eligible window.
Can I exchange a product for a different model?
Yes, exchanges are available for items in their original condition and packaging. Reach out to our support team with your order number, and we will walk you through the process step by step.
How do I choose the right infrared sauna or cold plunge for my space?
Sizing depends on your available space and intended use. Our team can help you compare dimensions, capacity, and features so you find the best fit for your home recovery setup.
Do your red light therapy panels require special installation?
Most of our red light therapy panels are designed for simple setup and can be mounted on a door or wall with included hardware. If you have specific questions about placement or power requirements, our team is happy to help.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Owned and Operated
Owned and operated by Austin Stacho Fitness LLC, a dedicated team focused on quality recovery products.
Free Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
